Medical masks in the service buildings of the city administration
In accordance with the low-incidence and testing strategy, access to all municipal service buildings continues to be possible only with an appointment and a medical mask.
City of Bonn Municipal Hotlines
Citizens can call the Citizens' Helpline on 0228 7175 (Monday through Friday 8 a.m. to 6 p.m.) with health questions about coronavirus.
Please do not call the emergency number 112.
Contact your family doctor by telephone if you have flu symptoms. He or she will decide whether to treat you in the doctor's office or at home. If the family doctor is not available, the on-call service of the statutory health insurance can help you via the toll-free number 116117.
You can make vaccination appointments exclusively via the Association of Statutory Health Insurance Physicians online at www.116117.de (opens in a new tab) and by telephone at 0800 11611701.
For questions relating to the Corona Protection Ordinance of the State of North Rhine-Westphalia, you can reach the respective office in the Citizens' Service Center by calling the hotline 0228 775090 (Monday through Thursday 8 a.m. to 4 p.m., Friday from 8 a.m. to 1 p.m.). Citizens can contact this telephone number if, for example, the subject of mandatory masks, hygiene concepts, the traceability of persons or events and meetings are concerned.
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