For reasons of health protection, a visit to the administration is therefore only possible by prior appointment. Access controls are carried out at the entrances to the buildings. The aim is to reduce and avoid personal contacts as far as possible and to clarify concerns by telephone or e-mail if possible. You find an overview of the central telephone numbers and e-mail addresses of the various specialist services
Negative test result for appointments with city administration
The general order also stipulates that visitors to municipal service buildings must show a negative test result when attending their appointment from April 21. The city of Bonn had already announced on Friday that, as of Monday, stores will also have to revert to "Click & Collect". Food stores, drugstores, pharmacies and all stores that could also be entered without a negative test result so far remain exempt.