Administration services

Due to the exceptional situation caused by the increasing number of coronavirus infections, most official buildings of the Bonn City Administration are only partially open. Citizens are obliged to wear medical masks in the service buildings of the city administration and have to present a negative rapid test.

Since Monday, June 7, you are able to attend appointments at City Hall without a test card.

For reasons of health protection, a visit to the administration is therefore only possible by prior appointment. Access controls are carried out at the entrances to the buildings. The aim is to reduce and avoid personal contacts as far as possible and to clarify concerns by telephone or e-mail if possible. You find an overview of the central telephone numbers and e-mail addresses of the various specialist services here (opens in a new tab)