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Coronavirus: Contact the city administration by e-mail or telephone

Due to the exceptional situation caused by the increasing number of coronavirus infections, all official buildings of the Bonn City Administration will be closed to the public from Thursday, 19 March 2020 until further notice.

"We remain accessible to our citizens," affirms Lord Mayor Ashok Sridharan, while at the same time appealing for understanding for the necessary restrictions.

For reasons of health protection, a visit to the administration is therefore only possible by prior appointment. Access controls are carried out at the entrances to the buildings. The aim is to reduce and avoid personal contacts as far as possible and to clarify concerns by telephone or e-mail if possible. An overview of the central telephone numbers and e-mail addresses of the various specialist services will be published on the municipal website at from Thursday, 19 March 2020.

Marriages still take place at the registry office. The number of participants is limited to a maximum of ten. The city asks for your understanding that no persons who have symptoms of illness or have had contact with infected persons or who come from a risk area will be admitted to the wedding room. At each wedding ceremony a list with the personal data of the guests will be made.

Burials are still carried out. The funeral parlours have to provide for a small setting with a number of participants also limited to 20 persons.

In the primary schools, 157 children are currently being looked after in a total of 50 groups, and in the secondary schools around 20 pupils in 14 groups. In 68 of the 229 day care centres in Bonn, educators look after 169 children. 108 kindergartens are closed.

Further general decree of the city

With a further general decree, which will be issued in the Official Gazette on Wednesday, 18 March 2020 and thus come into force on Thursday, 19 March 2020, the Federal City of Bonn is implementing the continuation of the decrees of the State of North Rhine-Westphalia on further contact-reducing measures. In Bonn - on the recommendation of the Cologne District Government and in consultation with all cities and districts in the Cologne administrative district - all restaurants and eating places will be closed. In addition, all playgrounds, football fields and schoolyards will be closed.

The retail trade for food, weekly markets, pick-up and delivery services, beverage markets, pharmacies, medical supply stores, drugstores, petrol stations, banks and savings banks, post offices, hairdressers, dry cleaners, laundries, newspaper sales, markets for building, gardening and pet supplies as well as wholesale trade remain open. All other retail outlets must close. Service providers and craftsmen can continue their activities.

Retail food stores, weekly markets, pick-up and delivery services, pharmacies and wholesale stores are permitted to open from 1 p.m. to 6 p.m. on Sundays and public holidays until further notice, with the exception of Good Friday, Easter Sunday and Easter Monday.

The public health department of the city of Bonn records 69 confirmed cases of coronavirus infections (as of Wednesday, March 18, 3 pm) and 546 cases of influenza.

Retired physicians who would like to support the public health department with the telephone service for the hotline 0228 - 71 75 can contact  gesundheitsamtbonnde by e-mail.

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explanations and notes


  • Giacomo Zucca
  • Giacomo Zucca/Bundesstadt Bonn
  • Andreas Pietz/Bundesstadt Bonn
  • Michael Sondermann/Bundesstadt Bonn
  • Michael Sondermann/Bundesstadt Bonn

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