Only with appointment to the city administration
The City Council would like to remind you once again that all of the City Council's service buildings have been closed to the public since 19 March 2020. A visit to the administration is only possible by prior appointment. Access controls are in place at the entrances to the buildings. The administration therefore appeals to clarify any concerns by telephone or e-mail. An overview of the central telephone numbers and e-mail addresses of the various specialist services can be found on the city's website at
Service centre closed earlier
Due to the continuing heavy rush in the service centre in the Stadthaus on Thursday afternoon, 19 March 2020, the city administration has decided to "pull the rip cord" and cancel all appointments already from Friday, 20 March 2020 and not - as previously communicated - from Monday, 23 March 2020. Some citizens did not receive this message in time, so that they wanted to keep their appointment on Friday morning. However, most of them reacted with understanding for the situation. Many Bonn citizens who had an appointment did not show up at all.
If you need an appointment urgently, you can arrange it by phone at 0228 - 77 66 77. The employees in the service centre will then decide which appointments are really necessary and urgent in the current situation.
Information for high school graduates
In the meantime, the city administration has informed all school administrators with high school graduation classes that high school graduation events fall under the general decrees for the containment of coronavirus infections and are therefore prohibited. The school managements were asked to inform their high school graduates as soon as possible.
Signs at playgrounds, sports facilities and schoolyards
At the several hundred playgrounds and football fields, sports facilities and schoolyards throughout the city, the city administration will put up signs prohibiting their use. The most frequented playgrounds will also be cordoned off.
(Translated with deepL.com)