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City Administration closed from December 21, 2020 to January 1, 2021

To further minimize contacts in the Corona pandemic, City Hall will be closed from Monday, Dec. 21, 2020, through Friday, Jan. 1, 2021. However, approximately 600 employees will remain on duty during this time. By serving or being on standby, they contribute to the smooth running of their areas of operation, to care, and to safety and cleanliness at the turn of the year 2020/2021.

Following consultations with the federal states at the end of November, Chancellor Angela Merkel made a recommendation to allow company shutdowns for the turn of the year. In line with the latest recommendation from the Chancellor's conference with the heads of government of the federal states, the Board of Management has decided to extend the shutdown, which had initially been scheduled to begin on Dec. 23, to include Dec. 21 and 22.  This is done in order to further reduce the number of contacts during the week before Christmas. The first regular workday of the Bonn city administration in the new year will be Monday, January 4, 2021.

City is available for emergencies

Although no official business is possible during the official shutdown, a city hotline can still be reached for emergencies and urgent matters, such as the certification of deaths or passport matters. From December 21 to 23 and from December 28 to 30, citizens may contact the citizens' hotline at 0228 770 between 7 am and 6 pm.  

For deaf or severely speech-impaired people there is the possibility on these days between 8 and 18 o'clock to turn to the sign telephone of the 115. In addition, they can send an e-mail or fax.

Health department continues work to contain pandemic

The Health Department will continue its work to contain the Corona pandemic over the holidays and between the years. The Corona hotline for health questions related to the Corona virus (0228 -71 75) will also be available: from 8 a.m. to 4 p.m. on December 21 and 22, from 9 a.m. to 3 p.m. on the 23rd and from December 28 to 30, and from 8 a.m. to 2 p.m. on December 24 and 31.

Outside these times, citizens who experience symptoms typical of Corona can contact the on-call service of the panel doctors under the toll-free number 116 117. Anyone who has already tested positive or is registered as a contact person at the health office can contact the quarantine team at the health office via the telephone numbers provided and will be advised accordingly.

City police and guard GABI in action

The city police will also continue to be present in the city area during this time and will also continue its health protection operations. The colleagues will, for example, monitor compliance with quarantine and distance regulations, as well as checking the mandatory wearing of masks in pedestrian zones and shopping streets. In addition, the employees will take care of acute problems, such as parked-up fire department access roads or parking spaces for the severely disabled. The Joint Contact Point of the City and Police of Bonn-Innenstadt (GABI) is also manned on all days. On New Year's Eve, the city's public order service and the GABI police station will be deploying more manpower. 

The city police and GABI can be reached via the control center on telephone 0228 - 77 33 33 at the following times: on December 21, 22, 23, 28, 29 and 30 from 7 a.m. to 1 a.m., and on Christmas Eve, holidays and weekends from 10 a.m. to 6 p.m.

Fire department and rescue service ensure safety

The fire and rescue services also ensure the safety of Bonn's citizens on all public holidays. With more than 60 firefighters, up to 30 emergency service personnel and up to three emergency physicians, the fire stations on Lievelingsweg, in Beuel, Bad Godesberg and Hardtberg, as well as at Bonn University Hospital on Venusberg, will also be manned around the clock between December 21 on Christmas Eve, Christmas Day and New Year's Eve. In addition, a total of 18 units of the volunteer fire department are prepared to go into action at any time during the holidays.

Care and support in the municipal homes for the elderly

Christmas is also special in the substitute family in the retirement home. Around 300 employees look after the residents in the three municipal senior citizens' homes during the festive season. Within the permissible framework, the holidays are to be made festive again this year.

Wastewater treatment plant control center is manned around the clock

The four municipal sewage treatment plants and numerous pumping stations in the sewer network are controlled and monitored around the clock from the control center at the Salierweg sewage treatment plant. Around 20 employees on shift duty operate the Salierweg wastewater treatment plant and ensure monitoring. In the other wastewater treatment plants and for the pumping stations, there is a regular shift on an hourly basis. In addition, around 25 employees from the Civil Engineering Office are on call to ensure the operation of the wastewater disposal system and traffic safety. They ensure, for example, that sudden roadway collapses, disruptions to wastewater drainage or damage to the Bad Godesberg road tunnel are repaired as quickly as possible to prevent accidents.

Even during the company vacations, the on-call services of the Civil Engineering Office or the shift and regular duty services at the wastewater treatment plants ensure that traffic safety is maintained and that wastewater is discharged and treated without danger.

Animals in the game preserve are cared for, burials are guaranteed

In the game enclosure on the Waldau, during the company vacations and public holidays, one employee each ensures the feeding of the wild boars and animals in the red and fallow deer enclosure, as well as the control and cleanliness of the enclosure. Employees of the Department of Environment and City Greenery also ensure the burials.

Not included in this list are many other municipal employees who are on call and on emergency duty over the holidays.

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